NXGEN Careers

Terrific job opportunities with a global company.
Support Specialist - Whitefish, MT

Job Title: Support Specialist
Department: Operations
Report To:  Head of Operations, North America Sales
Schedule: Monday-Friday, 8-5
Location:  Whitefish, MT

Position Summary:

In this full-time position, you will be responsible for the success and development of sales agents and their merchant accounts, with ongoing support of customers and colleagues. Methods of service are in-person, and by telephone, email, and multiple technical/software tools, in a fast-paced environment.

This position is in equal parts customer support, training and development, quality assurance,  sales, and technical support. It requires an innovative and ambitious individual who can balance customer needs, with business forward intelligence.

This is a challenging position with a local, growing, global sales company. We are looking for professionals who are at the beginning of their career or ready to kick their career into high gear. Our goal is to find someone who is willing to put in time with the company and grow as a professional. Experience in sales, credit card or banking industry preferred, but will work with the right individual for mutual success.

This is a demanding and exciting position where you must enjoy helping people succeed, love problem-solving, geek out on technology, and want to learn service and business fundamentals in a fast-paced environment.

Day-to-Day Responsibilities:

  • High call volume in phone queue
  • High ticket volume in ticketing system
  • Learned knowledge of products, pricing, and policies
  • Customer education
  • Follow up with customers and co-workers
  • Paper and electronic filing of sensitive documents
  • Development of procedural documents
  • New customer agreements, application scrubbing, boarding, approvals
  • Service customer inquiries in depth
  • Special projects as assigned
  • Cross-train and be willing to jump in where needed
  • Meet deadlines
  • Other duties as assigned

Required:

  • High school degree (AA or 4 year college degree preferred)
  • Minimum 2 years’ experience in customer service or related field
  • Excellent communication skills including written, in-person, and telephone etiquette
  • Ability to learn and navigate multiple CRM and SAAS tools
  • Self-review, with ability to demonstrate accountability
  • Understand, identify, and collaborate in solution driven quality assurance
  • Excellent computer skills
  • Ability to identify, and shift priorities as needed
  • Professional
  • Positive attitude
  • Extraordinary ability to manage time without direct supervision
  • Desire to learn
  • French speaking a plus

If you are interested in applying for this position, email resume and cover letter to fnitopi@nxgen.com

About NXGEN:

NXGEN is the #1 Global Payments Merchant Service Provider.  Since 2002, we provide best in class payment solutions to our clients delivered with the highest reputation in the industry.  With over 20 local offices across the globe and the ability to set up merchants in 30 countries, NXGEN has been built from the ground up to grow businesses no matter the size. We are the proud recipient of the “2016 ISO of the Year” award, the most prestigious award in the payments industry.  We operate in all facets by our core principles of Absolute Integrity, Respect, and Excellence.  If you are looking to advance your career with a dynamic organization who sees year over year growth, please consider joining our team.

NXGEN Account Consultant Opportunity - Boise, ID

NXGEN – Careers

Job Title:  NXGEN Account Consultant Opportunity – Boise and Surrounding Area
Department:  NXGEN Sales, North America
Location: Boise and Surrounding Area
Posting Date:  December 15, 2015

If you have experience in outside sales, particularly in business to business sale, and have a strong work ethic, integrity and communication skills, we have a great opportunity to discuss with you.

NXGEN is a dynamic and growing industry leader in the payments industry, providing cutting edge technology, innovative consultation, and customized solutions to businesses of all sizes and types.  We are a registered ISO of US Bank and Elavon, and are looking for someone who wants to expand their career and income opportunity.

Account Consultant Benefits:

      • Unlimited Income Potential
      • Superior Technology Solutions for all industries (Retail, Ecommerce, NFC)
      • BEST COMMISSIONS in the industry
      • Many vertical industries to focus on become an expert in
      • Flexibility and freedom to run your own business
      • Training and a full support from NXGEN.

You should be a motivated self-starter who can work independently and is looking to build a strong residual income.  The payments industry is booming and changing…be a part of the excitement with NXGEN.

Join our team and see what the industry leader has to offer.

If you or anyone you know is interested in applying for this position, please respond by sending your resume to John Barrett, President NXGEN at jbarrett@nxgen.com.  Attach any additional information that you would like NXGEN to consider.  Please feel free to ask any questions you may have regarding this position, and please forward to any person you feel is interested.
NXGEN Account Consultant Opportunity - Denver, CO

NXGEN – Careers

Job Title:  NXGEN Account Consultant Opportunity – Denver and Surrounding Area
Department:  NXGEN Sales, North America
Location:  Denver and Surrounding Area
Posting Date:  December 15, 2015

If you have experience in outside sales, particularly in business to business sale, and have a strong work ethic, integrity and communication skills, we have a great opportunity to discuss with you.

NXGEN is a dynamic and growing industry leader in the payments industry, providing cutting edge technology, innovative consultation, and customized solutions to businesses of all sizes and types.  We are a registered ISO of US Bank and Elavon, and are looking for someone who wants to expand their career and income opportunity.

Account Consultant Benefits:

      • Unlimited Income Potential
      • Superior Technology Solutions for all industries (Retail, Ecommerce, NFC)
      • BEST COMMISSIONS in the industry
      • Many vertical industries to focus on become an expert in
      • Flexibility and freedom to run your own business
      • Training and a full support from NXGEN.

You should be a motivated self-starter who can work independently and is looking to build a strong residual income.  The payments industry is booming and changing…be a part of the excitement with NXGEN.

Join our team and see what the industry leader has to offer.

If you or anyone you know is interested in applying for this position, please respond by sending your resume to John Barrett, President NXGEN at jbarrett@nxgen.com.  Attach any additional information that you would like NXGEN to consider.  Please feel free to ask any questions you may have regarding this position, and please forward to any person you feel is interested.
NXGEN Account Consultant Opportunity - Salt Lake City, UT

NXGEN – Careers

Job Title:  NXGEN Account Consultant Opportunity – Salt Lake City and Surrounding Area
Department:  NXGEN Sales, North America
Location:  Salt Lake City and Surround Area
Posting Date:  December 15, 2015

If you have experience in outside sales, particularly in business to business sale, and have a strong work ethic, integrity and communication skills, we have a great opportunity to discuss with you.

NXGEN is a dynamic and growing industry leader in the payments industry, providing cutting edge technology, innovative consultation, and customized solutions to businesses of all sizes and types.  We are a registered ISO of US Bank and Elavon, and are looking for someone who wants to expand their career and income opportunity.

Account Consultant Benefits:

      • Unlimited Income Potential
      • Superior Technology Solutions for all industries (Retail, Ecommerce, NFC)
      • BEST COMMISSIONS in the industry
      • Many vertical industries to focus on become an expert in
      • Flexibility and freedom to run your own business
      • Training and a full support from NXGEN.

You should be a motivated self-starter who can work independently and is looking to build a strong residual income.  The payments industry is booming and changing…be a part of the excitement with NXGEN.

Join our team and see what the industry leader has to offer.

If you or anyone you know is interested in applying for this position, please respond by sending your resume to John Barrett, President NXGEN at jbarrett@nxgen.com.  Attach any additional information that you would like NXGEN to consider.  Please feel free to ask any questions you may have regarding this position, and please forward to any person you feel is interested.
NXGEN Account Consultant Opportunity - Spokane, WA

NXGEN – Careers

Job Title:  NXGEN Account Consultant Opportunity – Spokane and Surrounding Area
Department:  NXGEN Sales, North America
Location:  Spokane and Surrounding Area
Posting Date:  December 15, 2015

If you have experience in outside sales, particularly in business to business sale, and have a strong work ethic, integrity, and communication skills, we have a great opportunity to discuss with you.

NXGEN is a dynamic and growing industry leader in the payments industry, providing cutting edge technology, innovative consultation, and customized solutions to businesses of all sizes and types.  We are a registered ISO of US Bank and Elavon, and are looking for someone who wants to expand their career and income opportunity.

Account Consultant Benefits:

      • Unlimited Income Potential
      • Superior Technology Solutions for all industries (Retail, Ecommerce, NFC)
      • BEST COMMISSIONS in the industry
      • Many vertical industries to focus on become an expert in
      • Flexibility and freedom to run your own business
      • Training and a full support from NXGEN.

You should be a motivated self-starter who can work independently and is looking to build a strong residual income.  The payments industry is booming and changing…be a part of the excitement with NXGEN.

Join our team and see what the industry leader has to offer.

If you or anyone you know is interested in applying for this position, please respond by sending your resume to John Barrett, President NXGEN at jbarrett@nxgen.com.  Attach any additional information that you would like NXGEN to consider.  Please feel free to ask any questions you may have regarding this position, and please forward to any person you feel is interested.
NXGEN Account Consultant Opportunity - Sacramento, CA

NXGEN – Careers

Job Title:  NXGEN Account Consultant Opportunity
Department:  NXGEN Sales, North America
Location: Sacramento, California
Posting Date:  April 6, 2016

If you have experience in outside sales, particularly in business to business sale, and have a strong work ethic, integrity, and communication skills, we have a great opportunity to discuss with you.

NXGEN is a dynamic and growing industry leader in the payments industry, providing cutting edge technology, innovative consultation, and customized solutions to businesses of all sizes and types.  We are a registered ISO of US Bank and Elavon, and are looking for someone who wants to expand their career and income opportunity.

Account Consultant Benefits:

      • Unlimited Income Potential
      • Superior Technology Solutions for all industries (Retail, Ecommerce, NFC)
      • BEST COMMISSIONS in the industry
      • Many vertical industries to focus on become an expert in
      • Flexibility and freedom to run your own business
      • Training and a full support from NXGEN.

You should be a motivated self-starter who can work independently and is looking to build a strong residual income.  The payments industry is booming and changing…be a part of the excitement with NXGEN.

Join our team and see what the industry leader has to offer.

If you or anyone you know is interested in applying for this position, please respond by sending your resume to Paula Johnson, Northwest Regional Sales Director to pjohnson@nxgen.com.  Attach any additional information that you would like NXGEN to consider.  Please feel free to ask any questions you may have regarding this position, and please forward to any person you feel is interested.
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